Human Patient Platform.
A comprehensive virtual platform designed to serve as both a coaching and evaluation tool for nursing and medical students. This innovative solution provides an interactive, online environment where students can practice and be assessed on a wide range of clinical skills, from routine medical checkups to managing critical emergency situations. The platform ensures that future healthcare professionals receive hands-on, real-time feedback and guidance, helping them refine their competencies and build confidence in their practical abilities.
Lead UX/UI Strategy Development for Enhanced Nursing Education Platform
I was brought on board to lead the development of best-in-class UX/UI practices for this project, leveraging my extensive experience in design and digital transformation. My primary responsibility was to take charge of a collaborative process with key stakeholders, facilitating workshops to ensure that their insights were integrated into the design solutions. Through strategic leadership and a user-centered approach, I guided the team to create a seamless and engaging learning experience, specifically tailored to enhance the education process for nursing students.
The Process
Independent 1:1 interview with different stakeholders to identify the situation and current problems.
Defining the former User Personas, and Scenarios.
Run UX / UI audit for all student screens in the platform.
Generate redesigned mocked up proposals for Testing.
Run User Testing interviews and observations
Generate Mocks as result of the process with corrections and improvements.
UX Research and UI Audit
To gain a comprehensive understanding of the project’s background, current challenges, and needs, I facilitated workshops with key stakeholders, including the Product Owner, Content Creators, UNE and Graduate Students, Client Assessors, and Project Managers.
These collaborative sessions led to new insights and a deeper understanding of the situation, revealing an updated scenario from which we could generate informed assumptions and design proposals. We then discussed and refined these ideas, applying relevant improvements across all involved teams.
The discoveries from these workshops enabled us to develop and test proposals focused on not only UI enhancements but also UX and user flows, ensuring a holistic approach to improving the overall user experience.
Inefficient use of the white space
Key content and functionalities are currently hidden off-screen, leading to a loss of visibility for users. This negatively impacts the accessibility of critical instructions and information. In some cases, users are forced to hide certain functionalities or excessively scroll to access content, resulting in a fragmented user experience.
Visibility and enjoyment
The screen layout effectively presents all content and functionalities needed for navigation and task execution. It offers a flexible interface that accommodates all aspects of the learning flow, ensuring users can easily access and engage with each part of the process.
How I delivered value.
- As a Human centered design defender I proposed fixes in the interactions that were dedicated to the system. Also considered the user in many different situations to discover great possibilities for implementation.
- Proposed indicators discoverability on the video player for easy access to functionalities.
- Defined interactions for functionalities, feedback, indicators, iconografy, grids using wireframes and mockups.
Takeaways.
- At the beginning of the Project I was introduced to an app with only one type of user. But thanks ot curiosityI was able to build communication and a team with content creators and client executives to understand why many things were created and also consider other types of users with made the producto more complex.
